2 min read

Deliberative tech - an oxymoron?

May 31, 2020 5:37:32 PM

Our deliberation platform – Platos – is, at its most prosaic, a digital room where people can talk about stuff, important stuff.

Stuff that matters to a lot of people, and different people with diverging interests.

Stuff that – if you could keep it focused on the problem and not the person or people – you’d end up with deep, shared understanding, so then you could make wise decisions.

Now more than ever. But every moment in history seems like a good time for this.

This is our space. We’re a platform for deliberation rather than chat. It’s for the stuff you’d never dare do on social, chat or video-conferencing platforms.

Platos also responds to very complex human needs to share stories, wrestle with concepts, listen to differing points of view and experience. What’s different is that we’ve made it possible to find a way through to an outcome.

Social function + data = wise decisions.

We built Platos (and our conversation analytics platform - PaxEQ) in the belief that if socially complex conversations were made easier, more people, more organizational leaders, would tackle them.

So with Platos, we’re proudly enabling inclusive leadership.

While Platos is a room, a forum, a town hall, the switch to technology is not a direct replication of getting people in the same room for an important discussion.

A physical room has advantages that technology (at this point in time) can only go so far to mimic. Like reading emotion to interpret feelings. “Eye-balling”.

Fifty years of natural language processing can’t yet replicate 300,000 of human cognitive development. And it doesn’t need to. In Platos, humans are still in charge, but they do work better together, the whole being greater than the parts.

It’s the same, but different.

Platos scales up the ability to have a mutually beneficial relationship, enabling and embedding communication capacity and good practice. We’ve taken what works (learned from our 30 years working in large-scale dispute resolution) and we've released it digitally.

It’s our contribution to changing our world.

Set out below are the key concepts that are at work when you digitize our historical tool kit for managing large-scale social relationships and navigating - together - a complex world. It’s better, smarter, more efficient, done together.

The key concepts at work in Platos are :

  • Voice: created by the powerful combination of an accessible digital medium and psychological safety
  • Trust: that many-layered combination of experience and expectation that sits at the heart of every relationship and is now transformed to trust in data
  • Data: deliberative human conversation at a very large scale takes qualitative insight for decision making into a whole new realm
  • Action: the responsiveness of a leader who - having heard from their people - acknowledges what they’ve heard and acts. It benefits both sides of the relationship when results improve. 

We’re putting out a series of blogs that unpack these concepts to help get the most out of Platos. It’s the big picture that we’ve distilled into technology and online support to guarantee success.

Because we want you to change your world, and the whole world, through your wise decisions.

Barbara Sharp, CEO

Written by Barbara Sharp, CEO

Barbara is CEO and Co-Founder of Pax Republic